Family Works Regional Conference 2017 – In the Future
Workshop Session: Practice Based RBA Questions with Practice Value
By Emma O’Neill & Fujiko Kato, Service & Evaluation Team – Family Works Northern
When: 12:00PM – 1:00PM, Tuesday 18th July 2017 Room: President Suite 2
The workshop provides SWiS workers with an opportunity to review and contribute to changes being made in the RBA evaluation and client satisfaction survey process. The workshop looks at the surveys used in the past and puts forward new questions for feedback and discussion for future evaluation rounds.
The workshop also intends to illustrate the importance of evaluation for social work practice and measuring client outcomes, explaining the changes on funding allocation for social service providers in relation to evaluating outcomes.
My Masters dissertation was on how representations of sole-mother beneficiaries in social policy affect mothers’ and children’s wellbeing and I am passionate about the need to improve policy and legislative changes to better help those they are designed for. In my PSN role I am interested in how we can maximise SWiS client satisfaction survey responses to improve practice.
My studies and research have covered areas including social policy, identity politics, cognitive testing, children/youth voices in research, ethnic/ability/gender and sexual identity studies, politics of indigeneity and exclusion, ARC GIS mapping and data analysis and modelling. At PSN, I am dedicated to updating our evaluation practices to ensure we speak to client outcomes and practice.