Do you provide services only for Presbyterians?
How will I know where my money is going?
We will communicate with you regularly about how your donations are helping to make a difference. You can also subscribe to our newsletter. Our annual report is available on our PSN website.
How long do I need to give for?
As long as you are able. We understand that your financial position may change at any time. You can make a one-off donation or become a regular donor.
Do I get a tax receipt?
Do you help with housing?
Do I have to pay for the services?
Most of our services are free. Some parenting programmes may ask for a small contribution or koha.
Our Family Works Resolution Service is free if you qualify for funding from the Ministry of Justice. Find out more here.
How can I get a food parcel?
Can you talk to Work & Income for me?
Our family workers will work with you to make sure you’re receiving your entitlements and support you in dealing with government and/or other agencies, including Work & Income. If you need help now, find your nearest Family Works site.
Does Family Works share information with CYFS?
Does Family Works run parenting programmes in the weekend or after hours?
Parenting programmes are sometimes run outside business hours. Check out our events page to see what days and times our current programmes are running.
Does Family Works provide relationship counselling services?
Family Works focuses on children and families, so counselling centres around family relationships and dynamics. Specific counselling for children affected by abuse is offered at all sites. Adults and couples without children who want individual or couple counselling are referred to other appropriate agencies. Separated couples and other caregivers can seek support from our Family Works Resolution Services to sort out their childcare arrangements.
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We need your help
We provide 2,324 emergency food parcels a year however, we are dependent on your support and donations.
Help us put food on tables of families in need today.Learn how