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July 18, 2017 @ 3:15 pm - 4:30 pm
Corner Greenlane West & Manukau Road Epsom
AUCKLAND, 1051 New Zealand
  • This event has passed.

Family Works Regional Conference 2017

Workshop: Working with Cultural Diversity

by Sue Lim, eCALD National Programme Manager – WDHB

When: 3:15PM – 4:30PM, Tuesday 18th July 2017 Room: Delightful Lady Foyer

Aim: To introduce participants to ways that you can interact in a culturally competent manner with culturally diverse population.

Cultural competence refers to an ability to communicate and interact effectively with people from cultural backgrounds different to one’s own. It is not just about knowing another person’s culture, it is about understanding how cultural differences impact on the patient/client – health professional relationship and being able to adjust your behaviour to accommodate these differences for the best patient outcomes.

Sue Lim, is the eCALD® National Programme Manager is currently leading the eCALD® national programme of work funded by the Ministry of Health. Sue provided leadership and contribution to the development of Waitemata DHB’s Asian Health Services between 2000 and 2015. During this time she developed a range of Asian-specific culture and language services, and interpreting services. Additionally she is the founder and concept designer of the eCALD® programme and have produced a number cross-cultural courses and resources and publications, which are available on www.eCALD.com. Her commitment to the wider Asian community with ongoing development of Asian resources and information has seen her receiving a Queen’s Service Medal in 2013. She has also received numerous Health Excellence Awards from Waitemata DHB, and an Award for Outstanding Contribution towards the Health & Wellbeing of Asian Communities in NZ by the Centre for Asian & Ethnic Minority Research.


Tickets are not available as this event has passed.


Date: July 18, 2017
Time: 3:15 pm - 4:30 pm
Cost: Free
Event Categories: ,


Venue Name: Alexandra Park
Address: Corner Greenlane West & Manukau Road Epsom
AUCKLAND, 1051 New Zealand


Organizer Name: Kelly Hynd